Lampader Tasarım Atölyesi Aydınlatma San. ve Tic. Ltd. Şti.

Clarification Text and Privacy Policy on Data Protection

Dear Members and Visitors,

 

Lampader Tasarım Atölyesi Aydınlatma San. ve Tic. Ltd. Şti. ("Lampader" or "Company"), we would like to inform you about your personal data that we process.

 

As Lampader, we attach utmost importance to the processing, preservation and security of your personal data and to act in accordance with the Constitution, the "Personal Data Protection Law" No. In this context, we take the necessary measures to ensure the appropriate level of security in order to prevent the unlawful processing and access of your personal data during the processing and transfer of your personal data to third parties in accordance with the KVK Law. With the awareness of this responsibility, we process your personal data within the framework specified below and in accordance with other legislation, as the Data Controller within the scope of the KVK Law and relevant legislation.

 

With this notification text, we aim to fulfill our obligation to inform you about the purposes of processing your personal data, legal bases and your rights arising from Article 10 of the KVK Law.

 

In this text:

 

You visit and use the com.tr website (“Site”) or make purchases from the Site,

Being a member of Lampader through the Site (“Member”),

You agree to receive general and personalized campaign information through commercial communication channels,

Communicating mutually through Lampader's communication channels,

Participating in campaigns, contests, sweepstakes and other events organized by Lampader,

There is a clarification text regarding the use of your personal data.

 

Cookies etc. programs are used. You can find our cookie policy at lampader.com.

 

What Is Our Purpose of Processing Your Personal Data and What Is Your Personal Data We Process?

 

Site Usage and Shopping (Shop as a member or without membership)

 

Carrying out the shopping, order preparation, collection, packaging, delivery note preparation, shipping, updating the delivery information, ensuring that your order can be delivered to you or if you want to receive your order from Lampader branches, ensuring proper delivery at the branches, distinguishing the records belonging to you, which we create in our system, from the records of other customers, In addition, identity (name and surname), contact (e-mail address, telephone number, address) and customer transaction (date, time, amount, shopping content, installment information, etc.) payment method and payment details, campaign/discount/benefit information) information,

 

Your identity and billing information for the purpose of issuing invoices, as well as some additional billing information if you are a taxpayer (TC identity number, tax number, individual company information),

 

If you want to make your payment by credit card, your credit card information (the credit card information is transferred to the payment institution without being recorded by us) in order to receive the payment, the first 6 and last 4 digits of your credit card information in order to refund in case of possible errors / malfunctions, or the bank account to which the refund will be made. your knowledge,

 

Your site usage information in order to detect and correct technical/software errors and deficiencies encountered during your visit and use of the site,

 

You can benefit from membership programs, general or special personalized campaigns, advantages, promotions, creation of advertisements, organization of campaigns, contests, sweepstakes and other events, segmentation, reporting, profiling, marketing and analysis studies, to Lampader on the site or in other 3rd party environments. advertising and marketing/communication activities (notifications on the Site, pop-up display, personalized offers, customizing user screens, advertisements, searches, surveys, etc.), improving the user experience on the site, catalogs, brochures and printed marketing materials for you. For the purposes of sending your marketing information (date of birth, gender, province, district, address, demographic information, approaches to on-site notifications / surveys / offers / campaigns, habits, favorites, likes, behaviors, preferences, search movements, segments, basket information, history) purchases and related purchases Payment amount, content, payment method, preferences and channels, bank information, cookie records, cookie and advertising identifier/ID information and device ID, usage time communication preferences, browser information used, brand, model, technical feature of the device used and operating system information, survey answers, etc.),

 

we are processing.

 

Commercial Communication Processes

 

If you give commercial communication permission/explicit consent, general or specific personalized campaigns, advantages, promotions, advertisements, information, marketing activities and commercial communication activities (SMS, e-mail, search, etc.) aimed at you, campaigns, contests, sweepstakes. We process your identity (name and surname), contact (phone number, e-mail address) information for the purposes of forwarding our invitations to events, invitations, openings and other events.

 

Customer Relationship Processes

 

If you contact us through our communication channels (telephone, e-mail addresses, Site, social media, complaint portals, etc.), in order to resolve your problems and complaints, and to contact you regarding this when necessary, your identity (name and surname), contact (address, address, e-mail address, phone number, social media account information), your financial information (IBAN number for control transactions, if necessary, and the first 6 and last 4 digits of the credit card), customer transactions (your requests and complaints, your purchases, gift/discount/benefit usages) ) and if necessary, we process your legal transaction information.

 

Legal Processes and Internal Activities

 

To fulfill our obligations arising from the legislation, to fulfill our legal obligations towards authorized and responsible public institutions and organizations, to use all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals, negotiation and agreement processes regarding disputes. Identity (name, surname, date of birth), contact (phone, e-mail address, address), customer transaction (shopping information, your feedback and related survey answers), billing and transaction security (IP port information, log records of Site usage and shopping, Membership, permission/explicit consent/contract approval and information updates within the scope of commercial communication), your camera images and legal transaction information (correspondence and file information regarding dispute processes) we are processing .

 

Identity (name and surname), contact (phone number, e-mail address, address), invoice, customer transaction (shopping information, your feedback and related information) within the scope of in-house audit, customer satisfaction studies, reporting, testing, development and improvement studies. We process your information regarding your survey answers, transaction security (log records regarding Site usage and shopping, Membership, consent/explicit consent/contract approval and information updates within the scope of commercial communication).

 

Identity (name and surname), contact (phone number, e-mail address, address), invoice, customer transaction (shopping information, your feedback and related information) within the scope of in-house audit, customer satisfaction studies, reporting, testing, development and improvement studies. We process your information regarding your survey answers, transaction security (log records regarding Site usage and shopping, Membership, consent/explicit consent/contract approval and information updates within the scope of commercial communication).

 

Your identity (name and surname), contact (phone, e-mail address, address), credit card information in order to prevent site membership agreements, legislation and unethical use, to detect suspicious transactions and illegal uses, to block and unblock them (only the first 6 and last 4 digits), your shopping and order information and transaction security information (IP address information, port information, connection details to the Site, access dates).

 

Event Processes

 

If you participate in campaigns, contests, sweepstakes and other events organized/announced by Lampader, Identity (name and surname) and contact (phone number, e-mail address, address) for the purposes of carrying out the transactions related to the relevant event, concluding the events, sending you awards and products when necessary. ) we process your data.

 

To Whom and For What Purpose Can We Transfer Your Personal Data?

Your personal data;

 

Information technologies, marketing/advertising activities or consultancy that requires expertise, etc. With Lampader's domestic and international suppliers (collecting and responding to requests and complaints from social media, software development and support service, advertising, digital marketing/advertising and analysis service and product support providers, agencies, publishers, electronic messaging service providers, server service, independent audit service providers, warehouse service providers, online survey service providers, database management and maintenance service, cargo and courier companies, printing houses and printed material delivery service providers, legal and financial consultancy, etc. service providers, money and payment institutions, e-invoice and e-archive invoice service providers) or abroad due to the fact that the servers of our domestic suppliers are abroad,

 

With payment institutions related to the relevant transaction, when necessary, for the purposes of tracking and detecting suspicious transactions and preventing illegal transactions,

 

We share the information requested from us with these institutions, organizations and authorities in order to fulfill our other obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as the rights of lawsuit and reply.

 

If you register your credit cards in the relevant place on the Site in order to make your payment by credit card, your credit card information is transferred directly to the institution that provides the relevant credit card information storage infrastructure, without being recorded by us, in order to receive the payment. All credit card transactions and approvals that you will make with your registered credit cards are carried out between you and the relevant bank or card institutions independently of us, and information such as credit card "password" is not seen or recorded by our company.

 

 

What is the collection method and legal reason for your personal data?

As Lampader, recording your personal data, the information you share regarding your shopping or membership transactions on the Site, and the information update transactions you make, recording the data generated/obtained from your fixed-mobile internet and communication devices in our systems, all kinds of shopping, collection, delivery, transaction on the Site, updating information and commercial communication preferences, filling out surveys, recording registration and behavioral transactions in our systems, recording your requests and complaints that you have forwarded to us via communication channels (phone, Mobile Application, Site, our e-mail addresses, social media, complaint portals and other communication channels). , we collect information/documents about you from official institutions, organizations and judicial/administrative authorities by automatic methods such as recording images with a closed circuit camera system in case you visit our restaurants, and by non-automatic methods.

 

As Lampader, your personal data;

 

Regarding the sales processes on the site, the legal reasons "data processing is necessary for the establishment and performance of the contract", "fulfillment of legal obligation" and "data processing is mandatory for the legitimate interests of the data controller";

 

It is directly related to the establishment or performance of a contract with respect to your "explicit consent" you will give regarding the personal data processing processes within the scope of marketing, segmentation and analysis activities within the scope of your Lampader membership, and personal data processing processes within the scope of establishment of your Lampader membership and fulfillment of our obligations pursuant to the membership agreement. to the legal reason that it is necessary to process the personal data of the parties to the contract, provided that

 

Your "explicit consent" regarding commercial communication activities,

 

Regarding the detection and prevention of suspicious transactions related to the use of the site, operations related to operational processes, activity processes and our customer relations processes, the legal reason "data processing is mandatory for the legitimate interests of the data controller";

 

The legal reason for "fulfilling the legal obligation" and "explicitly stipulated in the laws" regarding our obligations arising from the legislation and

 

Regarding legal disputes, investigations and other judicial/official processes, we collect data based on the legal reasons that "data processing and transfer is mandatory for the establishment, exercise or protection of rights".

 

You can refuse commercial electronic communication at any time and without any justification, and in cases where personal data is processed based on your explicit consent, you can withdraw your explicit consent and stop the personal data processing processes based on explicit consent.

 

What are your rights?

Relevant Persons have the following rights in accordance with Article 11 of the Law:

 

 

Learning whether personal data is processed or not,

If personal data has been processed, requesting information about it,

Learning the purpose of processing personal data and whether it is used in accordance with its purpose,

Knowing the third parties to whom personal data is transferred at home / abroad,

Requesting correction of personal data if it is incomplete / incorrectly processed,

Deletion of personal data within the framework of the conditions stipulated in Article 7 of the Law.

/ wanting to be destroyed,

 

Requesting notification of the transactions made in accordance with paragraphs (5) and (6) above, to third parties to whom personal data is transferred,

Objecting to the emergence of a negative result due to the analysis of personal data exclusively by automated systems,

To request the compensation of the damage in case they suffer damage due to the illegal processing of their personal data.

 

Relevant requests can be found on our website www.lampader.com and sent to Yukarı Dudullu Mah Necip Fazıl Blv. Keyap St. F1 Blok No: 44/95 Ümraniye / Istanbul by filling in the "Relevant Person Application Form" to be obtained by applying personally;

 

With wet signature and a photocopy of a valid identity document, Yukarı Dudullu Mah Necip Fazıl Blv. Keyap St. By sending it to F1 Blok No: 44/95 Ümraniye / Istanbul,

They can be forwarded by applying in person with a valid identity document.

 

Information and documents related to the subject should be attached to the application. Lampader has the right to request information and documents from the applicant in order to determine whether the applicant is a Relevant Person or not, and to ask questions to the Relevant Person regarding his application in order to clarify the requests and information contained in the application. Requests will be answered and finalized as soon as possible, in any case within 30 days at the latest.

 

For detailed information, you can reach Lampader through the contact information you can find on our website.